Comments on: cvs and poor customer service http://carlosrull.com/2007/01/08/cvs-and-poor-customer-service/ contemplating a life of meditation and seclusion in a monastery in asia, meanwhile... Thu, 21 Aug 2008 19:30:47 +0000 http://wordpress.org/?v=2.6 By: randomguru http://carlosrull.com/2007/01/08/cvs-and-poor-customer-service/#comment-4699 randomguru Sun, 14 Jan 2007 18:07:21 +0000 http://carlosrull.com/2007/01/08/cvs-and-poor-customer-service/#comment-4699 y'know... i don't know of any walgreens store around my neighborhood. but i'll do a search and try them for a change. UPDATE: i finally got an apology letter via email from some manager/rep at CVS. they are asking me for the address of the CVS store and my name and address.... should i give it to them? i guess the apology was enough, but the store must be notified if they are to improve their customer relations... if someone were to get fire becuase of me i'd feel bad too. y’know… i don’t know of any walgreens store around my neighborhood. but i’ll do a search and try them for a change.

UPDATE: i finally got an apology letter via email from some manager/rep at CVS. they are asking me for the address of the CVS store and my name and address….

should i give it to them? i guess the apology was enough, but the store must be notified if they are to improve their customer relations…

if someone were to get fire becuase of me i’d feel bad too.

]]> By: suki http://carlosrull.com/2007/01/08/cvs-and-poor-customer-service/#comment-4675 suki Sun, 14 Jan 2007 00:16:57 +0000 http://carlosrull.com/2007/01/08/cvs-and-poor-customer-service/#comment-4675 I'm a Walgreens-goer myself. I’m a Walgreens-goer myself.

]]> By: randomguru http://carlosrull.com/2007/01/08/cvs-and-poor-customer-service/#comment-4600 randomguru Wed, 10 Jan 2007 23:04:52 +0000 http://carlosrull.com/2007/01/08/cvs-and-poor-customer-service/#comment-4600 okay, that is the same exact thing i experienced. what used to be Savon is now CVS and now they seem to suck. okay, that is the same exact thing i experienced. what used to be Savon is now CVS and now they seem to suck.

]]> By: pat http://carlosrull.com/2007/01/08/cvs-and-poor-customer-service/#comment-4585 pat Wed, 10 Jan 2007 18:00:38 +0000 http://carlosrull.com/2007/01/08/cvs-and-poor-customer-service/#comment-4585 Do it!!! We use CVS (Savon) all the time, I think their overall service level went down after CVS took over... Do it!!! We use CVS (Savon) all the time, I think their overall service level went down after CVS took over…

]]> By: randomguru http://carlosrull.com/2007/01/08/cvs-and-poor-customer-service/#comment-4553 randomguru Wed, 10 Jan 2007 06:12:12 +0000 http://carlosrull.com/2007/01/08/cvs-and-poor-customer-service/#comment-4553 UPDATE: i got an email from a representative of CVS, basically saying that if i wanted to file a complaint i can call a toll free number... no apology, no sympathy... whatever... i just may call that 1-800 number soon just to make a big stink about the whole ordeal. might as well carry it to the next level... UPDATE:

i got an email from a representative of CVS, basically saying that if i wanted to file a complaint i can call a toll free number…

no apology, no sympathy… whatever…

i just may call that 1-800 number soon just to make a big stink about the whole ordeal. might as well carry it to the next level…

]]> By: fishlamp http://carlosrull.com/2007/01/08/cvs-and-poor-customer-service/#comment-4527 fishlamp Tue, 09 Jan 2007 17:40:28 +0000 http://carlosrull.com/2007/01/08/cvs-and-poor-customer-service/#comment-4527 How annoying! Bad customer service is the deal-breaker for me, no matter how good their product, and/or it's the only place I can buy the product. How annoying! Bad customer service is the deal-breaker for me, no matter how good their product, and/or it’s the only place I can buy the product.

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